.bbc-support,.support-app{--sc-bg:#fff;--sc-surface:#f2f5f2;--sc-ink:#173c34;--sc-muted:#64736c;--sc-line:#dbe4de;--sc-accent:#175d4c;--sc-own:#dceee6;--sc-shadow:0 20px 70px #09281e33;font:14px/1.55 'Be Vietnam Pro',Arial,sans-serif;color:var(--sc-ink);color-scheme:light}
.bbc-support[data-theme=dark],.support-app[data-theme=dark]{--sc-bg:#12231f;--sc-surface:#1c3029;--sc-ink:#edf5ef;--sc-muted:#acc1b4;--sc-line:#3c5147;--sc-accent:#337d67;--sc-own:#264d40;color-scheme:dark}
@media(prefers-color-scheme:dark){.bbc-support[data-theme=auto],.support-app[data-theme=auto]{--sc-bg:#12231f;--sc-surface:#1c3029;--sc-ink:#edf5ef;--sc-muted:#acc1b4;--sc-line:#3c5147;--sc-accent:#337d67;--sc-own:#264d40;color-scheme:dark}}
.bbc-support *,.support-app *{box-sizing:border-box}.bbc-support button,.support-app button{font:inherit;cursor:pointer}.bbc-support button:disabled,.support-app button:disabled{opacity:.5;cursor:not-allowed}.bbc-support button:focus-visible,.support-app button:focus-visible{outline:3px solid #c9964a;outline-offset:3px}.sc-launch{position:fixed;bottom:22px;right:22px;z-index:45;padding:15px 22px;border:0;border-radius:32px;background:#175d4c;color:#fff;box-shadow:var(--sc-shadow);font-weight:700!important}.sc-panel{position:fixed;inset:auto 20px 20px auto;width:410px;max-width:calc(100vw - 24px);height:min(720px,90dvh);max-height:90dvh;margin:0;padding:0;border:1px solid var(--sc-line);border-radius:20px;background:var(--sc-bg);color:var(--sc-ink);box-shadow:var(--sc-shadow);overflow:hidden}.sc-panel[open]{display:flex;flex-direction:column;animation:sc-in .2s ease-out}.sc-panel::backdrop{background:#10241c44}.bbc-support .sc-header{position:static;height:auto;min-height:84px;padding:20px;display:flex;gap:10px;background:var(--sc-accent);color:white;border:0}.sc-header small{display:block;font-size:10px;margin-top:4px;opacity:.85}.sc-header>div{flex:1}.sc-header button{border:0;background:transparent;color:white;font-size:23px;padding:3px}.sc-body{padding:20px;overflow:auto;flex:1;min-height:0;display:flex;flex-direction:column}.sc-intro h2{font:500 29px/1.2 Georgia,serif;margin:12px 0}.sc-intro p{font-size:12px;color:var(--sc-muted)}.sc-eyebrow{font-size:9px;letter-spacing:2px;color:var(--sc-muted)}.sc-choice{display:block;width:100%;border:1px solid var(--sc-line);border-radius:12px;padding:17px;margin:12px 0;background:var(--sc-surface);color:var(--sc-ink);text-align:left}.sc-choice b{display:block;font-size:15px}.sc-choice span{display:block;font-size:11px;margin-top:7px;color:var(--sc-muted)}.sc-profile{padding-top:8px}.bbc-support label,.support-app label{display:block;font-size:12px;margin-bottom:14px}.bbc-support input,.bbc-support textarea,.support-app input,.support-app textarea,.support-app select{font:inherit;background:var(--sc-bg);color:var(--sc-ink);border:1px solid var(--sc-line);border-radius:8px;padding:11px;width:100%;margin-top:5px}.sc-privacy{font-size:10px!important}.sc-chat{display:flex;flex:1;min-height:0;flex-direction:column}.sc-toolbar{display:flex;align-items:center;gap:8px;font-size:11px;flex-wrap:wrap;margin-bottom:10px}.sc-toolbar span{flex:1}.sc-toolbar button,.sc-older,.sc-save-contact,.sc-history{border:1px solid var(--sc-line);border-radius:6px;padding:7px;background:var(--sc-surface);color:var(--sc-ink);font-size:11px!important}.sc-messages{flex:1;overflow:auto;min-height:150px;padding:6px 3px;overscroll-behavior:contain}.sc-message{margin-bottom:17px;max-width:88%}.sc-message.mine{margin-left:auto}.sc-message-name{font-size:10px;font-weight:600;margin-bottom:4px;color:var(--sc-muted)}.sc-bubble{background:var(--sc-surface);padding:12px 14px;border-radius:12px 12px 12px 2px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px}.mine .sc-bubble{background:var(--sc-own);border-radius:12px 12px 2px 12px}.sc-bubble a{display:block;margin-top:10px;text-decoration:underline;color:var(--sc-ink)}.sc-message time{font-size:9px;color:var(--sc-muted);display:block;margin-top:4px}.sc-message.system{max-width:100%;text-align:center}.system .sc-bubble{font-size:11px;padding:8px;background:transparent;color:var(--sc-muted)}.system .sc-message-name{display:none}.sc-compose{display:flex;gap:8px;align-items:stretch;margin-top:8px}.bbc-support .sc-compose textarea,.support-app .sc-compose textarea{margin:0;resize:none;font-size:13px}.sc-compose button,.sc-primary{background:var(--sc-accent);color:white;border:0;border-radius:8px;padding:10px 15px;white-space:nowrap}.sc-typing{font-size:10px;color:var(--sc-muted);min-height:15px;margin:4px 0}.sc-save-contact{margin-top:8px;align-self:start}.sc-notice{font-size:11px;color:var(--sc-muted);margin:8px 0 0;overflow-wrap:anywhere}.bbc-support .sc-footer{padding:12px 20px;display:flex;gap:16px;justify-content:start;align-items:center;border-top:1px solid var(--sc-line);font-size:10px;background:var(--sc-bg)}.sc-footer span{margin-left:auto;color:var(--sc-muted);font-size:9px}.sc-footer a{font-size:11px!important}.sc-sr{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.bbc-support [hidden],.support-app [hidden]{display:none!important}@keyframes sc-in{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:none}}
.support-app{margin:0;background:var(--sc-surface);min-height:100dvh}.support-app a{color:inherit}.sd-header{display:flex;align-items:center;gap:18px;padding:18px 28px;background:var(--sc-bg);border-bottom:1px solid var(--sc-line)}.sd-header a{text-decoration:none;font-size:20px;font-weight:700}.sd-header small{color:var(--sc-muted)}.sd-header button{border:1px solid var(--sc-line);background:var(--sc-surface);color:var(--sc-ink);padding:8px 12px;border-radius:8px}.sd-header .sd-theme{margin-left:auto}.sd-login{max-width:460px;margin:8vh auto;padding:32px;background:var(--sc-bg);border:1px solid var(--sc-line);border-radius:18px}.sd-login h1{font:500 32px Georgia,serif}.sd-login p{color:var(--sc-muted);font-size:13px}.sd-login button{width:100%;margin-bottom:12px}.sd-status{font-size:12px;padding:0 28px;color:var(--sc-muted);min-height:20px}.sd-workspace{display:grid;grid-template-columns:300px minmax(0,1fr) 260px;gap:1px;background:var(--sc-line);height:calc(100dvh - 155px);min-height:480px;margin:0 22px 22px;border:1px solid var(--sc-line);border-radius:14px;overflow:hidden}.sd-list,.sd-detail,.sd-info{padding:18px;background:var(--sc-bg);overflow:auto;min-width:0}.sd-detail{display:flex;flex-direction:column}.sd-tabs{display:flex;gap:5px;margin-bottom:12px}.sd-tabs button{font-size:11px;padding:8px;border:1px solid var(--sc-line);border-radius:6px;background:var(--sc-surface);color:var(--sc-ink)}.sd-tabs button.active{background:var(--sc-accent);color:white}.sd-item{display:block;width:100%;padding:13px;text-align:left;background:var(--sc-surface);color:var(--sc-ink);border:1px solid var(--sc-line);border-radius:10px;margin-bottom:8px}.sd-item.selected{border-color:var(--sc-accent);box-shadow:inset 3px 0 var(--sc-accent)}.sd-item strong,.sd-item small{display:block}.sd-item small{color:var(--sc-muted);font-size:10px;margin-top:5px}.sd-item .sd-unread{color:#b87521}.sd-detail .sc-messages{min-height:100px}.sd-actions{display:flex;gap:7px;flex-wrap:wrap;padding-bottom:12px;border-bottom:1px solid var(--sc-line)}.sd-actions button{padding:8px;border:1px solid var(--sc-line);border-radius:6px;background:var(--sc-surface);color:var(--sc-ink);font-size:11px}.sd-info h3{font-size:13px}.sd-info p{font-size:12px;overflow-wrap:anywhere}.sd-info select{font-size:12px}.sd-controls{display:flex;gap:15px;align-items:center;padding:15px 25px;flex-wrap:wrap}.sd-controls select{width:auto;margin:0}.sd-controls label{display:flex;align-items:center;gap:8px;margin:0}.sd-controls input[type=checkbox]{width:auto}.sd-admin{margin:24px;padding:24px;background:var(--sc-bg);border:1px solid var(--sc-line);border-radius:14px}.sd-admin-grid{display:grid;grid-template-columns:1fr 1fr;gap:35px}.sd-admin h2{font:500 28px Georgia,serif}.sd-admin h3{font-size:16px}.sd-admin article{padding:14px 0;border-top:1px solid var(--sc-line)}.sd-admin button{padding:8px 12px;border-radius:6px;border:1px solid var(--sc-line);background:var(--sc-surface);color:var(--sc-ink);margin:5px 5px 5px 0}.sd-admin input[type=checkbox]{width:auto;display:inline}.sd-stats{display:flex;gap:24px;flex-wrap:wrap;padding:16px;background:var(--sc-surface);border-radius:8px;margin-bottom:25px}.sd-empty{margin:auto;text-align:center;color:var(--sc-muted);padding:30px;font-size:14px}.sd-back{display:none}.sd-log{font-size:10px;color:var(--sc-muted)}
@media(max-width:1000px){.sd-workspace{grid-template-columns:270px minmax(0,1fr)}.sd-info{grid-column:1/-1;max-height:220px}.sd-workspace{height:auto}.sd-detail{height:650px}.sd-list{max-height:650px}}
@media(max-width:600px){.sc-panel{inset:auto 6px 6px 6px;width:calc(100% - 12px);max-width:none;height:92dvh;max-height:92dvh;border-radius:15px}.sc-launch{bottom:16px;right:16px}.sc-body{padding:15px}.sd-header{padding:14px;gap:10px}.sd-header small{display:none}.sd-header a{font-size:16px}.sd-workspace{display:block;margin:0 10px 12px;min-height:0}.sd-list{max-height:72dvh}.sd-detail{height:72dvh}.sd-workspace:not(.has-selection) .sd-detail,.sd-workspace:not(.has-selection) .sd-info{display:none}.sd-workspace.has-selection .sd-list{display:none}.sd-back{display:inline-block!important}.sd-info{max-height:none}.sd-admin{margin:12px;padding:18px}.sd-admin-grid{grid-template-columns:1fr}.sd-controls{padding:12px;gap:10px}.sd-login{margin:25px 12px;padding:25px}.sd-status{padding:0 15px}}
@media(prefers-reduced-motion:reduce){.sc-panel[open]{animation:none}}

.bbc-support .sc-footer{flex-direction:row}